By redeeming a reward using your CloudyRice points, you agree to the following terms and conditions:

1. Eligibility

1.1. Rewards can only be redeemed by registered CloudyRice members with sufficient points in their account.
1.2. Points are earned based on the activities outlined in the membership system (e.g., publishing travel-related notes).
1.3. Rewards are available on a first-come, first-served basis and are subject to availability.

2. Redemption Process

2.1. Rewards can be redeemed using the required number of points as specified in the app.
2.2. You can redeem multiple rewards, but each reward must be redeemed through a separate transaction.
2.3. Points used for redemption are non-refundable, and redeemed rewards cannot be exchanged or canceled.

3. Use of Personal Information

3.1. By redeeming a reward, you consent to the collection and use of your personal information (e.g., name, contact details) solely for the purpose of verifying and processing your reward.
3.2. Your information will be handled in accordance with our Privacy Policy.

4. Member Responsibilities

4.1. You agree to ensure that your account has sufficient points before redeeming rewards.
4.2. Fraudulent activities, such as attempting to manipulate points or redeem rewards unlawfully, will result in the suspension of your account and forfeiture of points.

5. Limitation of Liability

5.1. CloudyRice is not responsible for errors or delays in reward redemption caused by technical issues or incorrect user input.
5.2. CloudyRice reserves the right to modify or discontinue rewards at any time without prior notice.

6. General Consent

By submitting the redemption request, you confirm that:

• You have read, understood, and agree to these terms and conditions.

• You consent to CloudyRice contacting you regarding reward-related communications, as needed.